Return your product to Laco

Return conditions

After receiving your order, you have 15 days to return a product if it does not suit you.

  • Whatever the reason, we will exchange or refund the product.
  • The product must be returned complete and in good condition.

The return costs are paid by the LACO company and returns are made by the transporter Mondial Relay. LACO cannot pay the costs of returns using another transporter.

Free returns

To return a product free of charge, please contact LACO by telephone on 03 88 513 000 or using the contact form.
You will then be informed of all the steps involved in returning your product, from printing the return label to dropping off the order at a pick-up point.